Jax

Team

Commented on The application is super unstableHey, thank you so much for reaching out & for not leaving a bad review, means a lot to me! I really appreciate the detailed list of crash triggers. I do want to be upfront with you though: I can't promise a quick fix. There's clearly something deeper going on (the 20-second idle…Commented on Application crashingHi, still here to help! I’m suspecting the issue being a malformed database, and I’ve tried testing an upgrade from 1.2.1 to 2.0 (44), but it seems to be fine. Would you be able to let me know your upgrade path? Specifically, which testflight versions you’ve updated to since inst…Commented on Application crashingIf you click export instead of backup directly in the backup screen, does it also crash?Commented on Application crashingTo help debug and fix this issue, would you export backup and send to jax.lytam@gmail.com so I can attempt to reproduce the issue? I completely understand if you'd rather not send it as it includes your personal travel history. That's totally fine, no pressure at all. If you do d…Commented on Application crashingAre you able to reproduce this issue consistently? For example navigating or pressing specific buttons causing the crash Commented on Application crashingThat’s really odd. When the app crashes and you reopen it, is there a prompt for you to send crash analytics via testflight?Commented on Application crashingHi! When do you experience the crash? Is it when you’re using the app or when the app is just running in the background?Commented on I can't redeem the discount code from the email. I'm from the Czech Republic, is that a problem?Cheers! Let me know if you have encountered any other issues 😁Commented on I can't redeem the discount code from the email. I'm from the Czech Republic, is that a problem?Sent you an email Commented on I can't redeem the discount code from the email. I'm from the Czech Republic, is that a problem?Hi, which version of the app are you using? Try updating to the latest Testflight version or the app release version. Old Testflight builds are in the sandbox environment and don’t support transactions.Commented on Collections!This sounds like a feature we already have! You can add a label to a place you visit usually, and it will show up in the overview in the explore tab.Commented on Set multiple “Work” addressesLocation labels are now place activities in the latest test flight build Commented on Enable preferred method of transportWill be adding a screen like this in the next major update to disable the modes of transit that you never use:Commented on Shared days - paid optionWill look into this after the next major update!Upvoted Shared days - paid option Commented on Random crash after app openingWill review, thansk Created Working on: Trips!Commented on Backup size is suspiciously largeYour suspicion is correct. The large size is due to the high amounts of location data between each visits. At this stage it’s expected, but we’ll optimize to retain only the necessary location data for historical records so backup sizes are small.Commented on Set multiple “Work” addressesCurrently working on a larger update to the app, this will be included!Commented on Timeline constantly flickering & unusableThank you! Noticed this as well, will fix in the net update.Commented on Short visits don’t get recordedWill be adding a option to configure the minimum stay duration Upvoted Explore graphs X axis unreadable Commented on Manual add / edit / delete for visit entriesyou can attach the photos here or send them to jax.lytam@gmail.com 🙏Commented on Manual add / edit / delete for visit entriesWe will be adding options to remove a location or movement from the timeline soon! However, I am curious about the start /end time accuracy. Currently we haven’t received any feedback about inaccuracies regarding start and end time, and for my personal use I had always found it a…Commented on Ability to delete/invalidate visitsThis is already a work in progress. Will be introducing an option to merge multiple records together, effectively deleting them.Commented on Weather conditions are the same every dayFixed in 1.2 patch, thanks!Commented on Allow import from RondHi Rond! We can add support for Rond import. Would you be able to send a copy of the data you want to be imported via email at jax.lytam@gmail.com? Thanks much!Upvoted ARC Timeline import Commented on ARC Timeline importHi @Ron, yes. Please check the in-app guide (Settings → Import Data)Commented on Locations and time spentHey @Niclas, we’ve recently added exploration details and life cycle import support. Check it out!